Returns & Exchanges
At Hazelton’s, we strive for complete customer satisfaction by offering a flexible return window for items in their original condition. If you are not entirely pleased with your purchase, our streamlined process ensures a quick resolution through a refund or exchange.
Return Process
- 1.Initiate a Request
Visit our online returns portal and enter your order number and email address to start the process within 30 days of delivery.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
- 3.Ship the Item
Affix the prepaid shipping label provided by our support team and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.